Welcome to Pandit AI. This Privacy Policy explains how we collect, use, store, process and protect your information when you use our mobile application and related services.
By using Pandit AI, you acknowledge that you have read this Privacy Policy.
1. Information We Collect
We may collect the following categories of information:
- Account Information: Name, email address and authentication details when you create an account.
- Birth Information: Date of birth, exact time of birth and place of birth provided for Kundli generation and astrological calculations.
- AI Chat Information: Questions, messages and conversation history submitted through Pandit AI Chat.
- Technical Information: Device information, app version, operating system, diagnostic information and crash reports where available.
- Usage Information: Information about how you interact with app features to maintain and improve our services.
- Purchase Information: Subscription status and transaction-related information where applicable. Payment credentials are handled by the relevant payment provider.
2. How We Use Your Information
We use collected information for purposes including:
- Creating and managing your user account.
- Generating personalized Vedic Kundli reports.
- Providing astrology-related AI chat responses.
- Calculating planetary positions and astrological information.
- Managing subscriptions and user access.
- Improving application performance and reliability.
- Responding to customer support requests.
- Protecting our services against fraud, abuse and unauthorized access.
3. Artificial Intelligence and Third-Party Services
Pandit AI uses artificial intelligence services to generate conversational responses and assist with astrology-related features.
When AI features are used, relevant questions, conversation content and necessary contextual information may be processed by our configured AI service provider, including Google Gemini.
We also use infrastructure and service providers such as Google Firebase for authentication and related app services, and Google Cloud for backend hosting and application processing.
These providers may process information on our behalf to deliver the requested services, subject to their applicable privacy policies and contractual terms.
We do not authorize service providers to use personal information for purposes unrelated to providing their services to us, subject to applicable terms.
4. Kundli and Birth Information
Pandit AI requires certain birth details to provide personalized astrological calculations and reports.
This information may include:
- Your name.
- Date of birth.
- Time of birth.
- Place of birth.
- Relevant Kundli and astrological calculation data.
This information is used to provide the astrology features requested by you. Please provide only information that you are comfortable sharing.
5. Data Storage and Security
We use appropriate technical and organizational safeguards designed to protect personal information against unauthorized access, alteration, disclosure or destruction.
Our services may use secure cloud infrastructure, authentication systems and access controls.
However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of information.
6. Data Sharing and Disclosure
We do not sell personal information to third parties. Information may be shared only where necessary for legitimate service purposes, including:
- Cloud hosting and infrastructure providers.
- AI service providers used to generate responses.
- Authentication and technical service providers.
- Payment providers for subscription processing.
- Authorities where disclosure is legally required.
We aim to limit information sharing to what is reasonably necessary for the relevant purpose.
7. Data Retention and Deletion
We retain personal information for as long as necessary to provide our services, maintain accounts, meet legal obligations and resolve disputes.
You may request deletion of your account and associated personal information by contacting us through the email address provided below.
Certain information may need to be retained where required by law or for legitimate security and compliance purposes.
8. Your Privacy Rights
Subject to applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of personal information.
- Withdraw consent where processing relies on consent.
- Raise questions or complaints about data handling.
To exercise these rights, contact our support team.
9. Children's Privacy
Pandit AI is not intended to be used by children without appropriate parental or guardian involvement. We do not knowingly collect children's personal information without the required authorization under applicable law.
If you believe a child has provided personal information without appropriate authorization, please contact us so that we can review the matter.
10. Cookies and Tracking Technologies
Our website or related online services may use cookies or similar technologies to maintain functionality, understand usage and improve user experience.
You can manage cookies through your browser settings. The mobile application may also use technical identifiers and diagnostic tools where enabled.
11. Third-Party Links and Services
Our application may contain links to third-party websites or services. We are not responsible for their privacy practices, content or security.
We recommend reviewing the privacy policies of third-party services before using them.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our application, services, technology or legal requirements.
Updated versions will be published on this page along with the revised effective date.
13. Astrology Disclaimer
Pandit AI provides astrology-related information for informational, cultural and personal guidance purposes only.
AI-generated responses and astrological interpretations should not be considered professional medical, financial, legal or other expert advice.
14. Contact Us
If you have questions about this Privacy Policy, your personal information or data deletion requests, please contact us:
Application: Pandit AI
Developer / Organization: CCIT Technologies Private Limited
Email: info@ccitindia.in
Country: India